Improving public sector workplace culture through smart strategy, structural reform, and behavioural change

IMPORTANT UPDATE: Due to the evolving COVID-19 health risk and travel restrictions affecting Melbourne, the masterclass will be fully virtual on 13-14 October. 
The health and safety concerns of our attendees, trainer and staff is our number one priority, and we strongly believe this is the right decision given the evolving public health risks, travel concerns and other circumstances.
If you are a registered delegate, a member of our customer service team will follow up with you directly to discuss shifting dates and other potential options.
Recent workplace harassment and assault allegations are raising the cone of silence and helping shift attitudes towards public sector responsibility and culpability.

Now that the government has agreed to adopt Kate Jenkins’ Report@Work recommendations, the spotlight is firmly on senior public sector leaders to make the structural and cultural changes necessary to weed out bad behaviour and create a culture of transparency, accountability, inclusivity, and safety.  
Culture is, at its core, about behaviours in the workplace – the Board, the Executive and staff. The challenge is to minimise, if not eliminate, the gap between the aspirational culture (what we say we do) and the way people really behave in the workplace. This masterclass will look at ways to set the aspirational organisational culture, but the main focus will be on setting positive cultural behaviours.  
So how can you as a public sector leader recognise and reward desired cultural behaviours? Conversely, how can you change and eliminate unacceptable behaviour?  
Find out at the Public Sector Workplace Culture Masterclass
Drawing on 30+ years’ experience in public sector management, governance, and organisational dynamics, former senior level public servant and executive consultant Catherine Skippington, will facilitate a two-day workshop to help attendees understand:
  • How to align your organisation with the Respect@Work recommendations and prepare for the independent inquiry into workplace culture 
  • The importance of identifying and developing culture to improve organisational performance 
  • Practical solutions on how to deal with roadblocks in improving organisational culture 
  • How to respond to current public sector scrutiny by instituting real long-term change and avoiding tokenism 
  • How to implement a genuine culture of transparency, accountability, inclusivity, and safety   


Catherine Skippington (GAICD, Master of Public Administration)
Executive Consultant, TMS Consulting 


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  • Getting the basics right – what is culture? What makes public sector culture different? Why is culture important? 
  • What is the culture now? – assessing public sector culture in the current moment. Is culture helping your organisation achieve its outcomes, or is there something wrong with the status-quo? 
  • How to change culture – in your organisation, your team and your own beliefs and behaviours if they are not working to get the outcomes you need. 
  • How to manage culture clashes – with stakeholders, with other departments or within your organisation – between policy areas, regulators, and front-line staff  
  • How to influence change. 


This course is designed for all levels of government, including departments, agencies/services, and local councils. Anyone responsible for managing workplace culture in the public sector should consider attending this event, including if you are a: 
  • Director 
  • CEO/MD 
  • Manager 
  • Head of/Director of People and Culture 
  • General Manager
  • Team Leaders 
  • HR Director 
  • Head of HR 
  • Chief HR